{"id":1005,"date":"2019-02-18T14:15:47","date_gmt":"2019-02-18T14:15:47","guid":{"rendered":"https:\/\/herbapharmgroup.com\/?page_id=1005"},"modified":"2025-12-30T23:55:46","modified_gmt":"2025-12-30T23:55:46","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/herbapharmgroup.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"
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Refund and Returns Policy<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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1. Return Policy Overview
We accept returns within 14 days of purchase. Items must be unopened, unused, and in their original packaging. Due to health and safety regulations, pharmaceutical and personal care products cannot be returned once opened.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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2. Non-Returnable Items
For hygiene anda products cannot be returned: prescription medications, opened supplements or vitamins, personal care items, sanitary products, and any items with broken seals.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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3. Proof of Purchase
To process any return or refund, you must provide a valid receipt, order confirmation email, or proof of purchase from our website.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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4. Refund Process
Once we receive and inspect your return, we will notify you via email within 5-7 business days. Approved refunds will be credited to your original payment method within 10-14 business days.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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5. Damaged or Defective Products
If you receive a damaged or defective item, please contact us within 48 hours of delivery with photos. We will arrange a replacement or full refund at no extra cost to you.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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6. Shipping Costs
Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective. Original shipping fees are non-refundable.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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7. Order Cancellation
Orders can be cancelled before shipment by contacting us via our contact form. Once an order has shipped, it cannot be cancelled and must follow our return policy.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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8. Payment Security
All payments are processed securely through our website. We do not store your full payment details. By completing a purchase, you confirm you are authorized to use the payment method provided.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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9. Prescription Products
Prescription medications require valid documentation. These items are non-refundable and non-returnable due to legal and safety regulations.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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10. Contact Us
For questions about returns, refunds, or our policies, please reach us through our Contact page or email. We aim to respond within 24-48 hours.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Refund and Returns Policy 1. Return Policy OverviewWe accept returns within 14 days of purchase. Items must be unopened, unused, and in their original packaging. Due to health and safety regulations, pharmaceutical and personal care products cannot be returned once opened. 2. Non-Returnable ItemsFor hygiene anda products cannot be returned: prescription medications, opened supplements or…<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-1005","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/herbapharmgroup.com\/en\/wp-json\/wp\/v2\/pages\/1005","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/herbapharmgroup.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/herbapharmgroup.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/herbapharmgroup.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/herbapharmgroup.com\/en\/wp-json\/wp\/v2\/comments?post=1005"}],"version-history":[{"count":3,"href":"https:\/\/herbapharmgroup.com\/en\/wp-json\/wp\/v2\/pages\/1005\/revisions"}],"predecessor-version":[{"id":11672,"href":"https:\/\/herbapharmgroup.com\/en\/wp-json\/wp\/v2\/pages\/1005\/revisions\/11672"}],"wp:attachment":[{"href":"https:\/\/herbapharmgroup.com\/en\/wp-json\/wp\/v2\/media?parent=1005"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}